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Description
Department Overview
This position is part of the ITG-CID Healthcare Epic Applications Training team, which is dedicated to supporting new employee orientation, education, training, staff development, competency assessment and employee engagement across the OHSU health system. The Senior Trainer position supports the educational and staff development needs of OHSU Healthcare by providing training and support on the use of our Integrated Health Record (EpicCare). This requires a coordinated and collaborative approach with multiple departments, including our Information Technology Group (ITG), Clinical Informatics Department (CID), Patient Care Services Division (PCSD), Professional Services, Pharmacy and Laboratory, among others. In particular, the person in this position works closely with the EpicCare Medical Directors, Nurse Informaticists, Professional Practice Leaders and other Epic Trainers to ensure that staff use EpicCare to maximize the delivery of quality patient care.
Function/Duties of Position
The Senior Trainer position supports the educational and staff development needs of OHSU Healthcare by providing training and support on the use of our Integrated Health Record (EpicCare). This requires a coordinated and collaborative approach with multiple departments, including our Information Technology Group (ITG), Clinical Informatics Department (CID), Patient Care Services Division (PCSD), Professional Services, Pharmacy and Laboratory, among others. In particular, the person in this position works closely with the EpicCare Medical Directors, Nurse Informaticists, Professional Practice Leaders and other Epic Trainers to ensure that staff use EpicCare to maximize the delivery of quality patient care.
Required Qualifications
Education:
- Bachelor’s degree in related field; OR
- An equivalent combination of education and professional experience to meet the needs of the position.
Experience:
- 3 years’ experience providing training, course design and curriculum development including online courses, instructional design, technical writing, and understanding of theories, tools and methods of adult learning; OR
- An equivalent combination of education and experience to meet the needs of the position; AND
- Possesses strong presentation skills or public speaking experience to communicate information and ideas clearly verbally and in writing based on the needs of the audience;
- Familiarity with on-line course authoring tools, such as Storyline.
- Familiarity with clinical documentation workflows.
Job Related Knowledge, Skills, and Abilities:
- Demonstrated ability as an adult educator/trainer;
- Ability to be self-motivated while still working effectively as part of a collaborative team;
- Ability to proactively pursue problem resolution to satisfy customer needs;
- Knowledge of development and delivery of adult educational programs;
- Extensive analytical skills and the ability to clearly communicate decisions, procedures, processes, and technical information;
- Knowledge of health care applications;
- Exceptional interpersonal, customer relations and communication skills.
- Maintain Epic training environment and researched issues throughout the year for both OHSU and affiliate organizations.
- Create user logins and training patients for the various training environments.
Additional Details
This role is a combination of telework and on site work.